General Information — Argo Holidays Summer 2008 (page 283) online holiday brochure

G E N E R A L H O L I D AY I N F O R M AT I O N BROCHURE INFORMATION BROCHURE DESCRIPTIONS This brochure contains statements representing our honest belief that the facts as shown are correct. Every reasonable effort has been made to describe fully and as honestly as possible the holidays offered and every reasonable attempt will be made to supply what has been described. 1. All our accommodation is licensed by the Cyprus Tourism Organisation and the National Tourism Organisation of Greece and the ratings given are their official ratings.There are of course variations within each rating and this is reflected in the price. 2. Descriptions apply to `twin-bedded rooms' in hotels and facilities may vary from other room types. 3. During certain periods some facilities and features described may not be operational or may be withdrawn at short notice due to maintenance, low demand and/or adverse weather. Similarly, air conditioning/central heating, heated swimming pools, children's clubs and outdoor facilities, activities or entertainment mentioned in the hotel descriptions may only be available at certain times of the day and or year. 4. Please ensure you select the right holiday to suit your requirements. Remember to specify which (if any) is the particular feature which attracted you to the establishment you have selected. 5. General photographs (excluding hotels/apartments) may not always be of the resort represented on the particular page they are shown and have been chosen to indicate an aspect which can be common to several resorts. 6.All distances quoted in descriptions are `approximate'. Similarly, when we indicate distance in `walking time', we have taken as our norm an adult walking at a pace in keeping with sub-tropical climate. 7. Please do not hesitate to talk to us prior to your departure if you have any concern about any aspect of your holiday. 5. Overbooking: All bookings will be confirmed with the supplier. However,on occasions,a supplier may subsequently overbook.When this occurs through no fault of our own, we shall make alternative arrangements. Such arrangements are dependent on local circumstances and in this respect the Company's liability is limited in accordance with paragraph 6 (`If we change your reservation',page 281) of our Fair Trading Agreement. 6. Nudity: Nudism is against the law in Cyprus and Greece. Although topless sunbathing is accepted at many resorts,please do check with your Argo Holidays representative as your decision to strip may result in a fine or prison sentence. 3.Travel Documents: Provided we have received full payment of your holiday, your travel documents will be sent to you approximately 14 days prior to your travel date. If you need to collect your travel documents at your departure airport, you will be charged an administration fee of �15 per person for charter flight (administration fee applicable for scheduled flights will be confirmed to you at the time of booking). 4. Flight Information: (a) Flight timings detailed on page 278-279 are for guidance only and subject to alteration.All timings are based on the 24-hour clock. Please check your travel documents carefully as your flight tickets indicate your correct time of departure.On the date of travel,you MUST check-in no less than 2hrs before take off - for large aircrafts, check-in often starts about 4hrs prior to departure. On all flights, it is a compulsory requirement that you confirm your return flight with your Argo Holidays representative in the resort 3 days prior to your return flight.We reserve the right to alter or cancel a flight,aircraft or amend other details.Should we be forced to do so after we have dispatched your travel documents, we will advise you or your travel agent as soon as possible. (b) Should your flight be delayed, we will endeavour to offer you the following: Between 2-5 hours: light snack; Between 5-8 hours: main meal;Over 8 hours:decision will be confirmed after consultation with the airline. (c) If you miss your flight from UK, we will endeavour to help you find an alternative.We must stress that missing your flight will cause you much inconvenience and without a doubt extra expense.Charter or scheduled flight tickets are non-refundable and we reserve the right to charge you for any applicable flight cost, transfer cost to your resort as well as any additional alternative accommodation cost. Unused accommodation costs in the event of a delayed arrival cannot be refunded. Holidays can only be extended by arrangement with your local Argo Holidays representative and additional costs must be paid locally. (d) Because of increased security control, only 1 piece of hand luggage weighing no more than 5kgs and no larger than 115cm/45" is acceptable. (e) Your airline ticket is subject to the conditions of carriage of the airline which may limit or exclude liability for certain events. These conditions are the subject of international agreements between countries and (upon reasonable notification from you), will be made available for inspection at our offices. (f) Charter flights offer tremendous value for money, however in many cases the seat pitch is less than that of scheduled flights and some passengers may therefore find it a little less comfortable. (g) As with most scheduled airlines, the majority of charter flight airlines operate a `no-smoking' policy on flights less than 7 hours duration. BOOKING INFORMATION 1. What Is Included In Your Holiday Cost: � Flight from UK airport to your destination airport & return � Airport charges including foreign airport taxes and UK airport security charges, including Air Passenger Duty of �10 per person � 15 or 20 Kgs luggage allowance (as advised by airline) � Transportation from your arrival airport to your holiday accommodation & return (see page 7 `Comfortable Transfers') � Accommodation as indicated on your final documents, incl. service charges � Car Hire when pre-booked and pre-paid prior to travel (see page 280 for details & conditions). 2. WHAT IS EXTRA: � Transport from your home to your departure airport & return � Flight supplement,when applicable,as detailed on page 278-279 � Holiday Insurance (see p. 282 for details) � Aviation insurance and security levy, as mentioned at the bottom of each price panel � Visas when applicable � Extra services at your resort/accommodation such as drinks, laundry, personal items, safe deposit boxes, watersports, beach facilities, air conditioning, heating, health club, gym facilities unless specifically shown as being `free',a charge may be made (on some of these items, such as air conditioning and safe deposit boxes,VAT will also be added to cost) � Facilities for which a supplement is applicable as shown YOUR HOLIDAY RESERVATION in brochure/price panel � Baby cot & food unless otherwise advertised � 1. Day Flights: On all day flights, your accommodation is reserved from Breakages or damages caused by you � Excursions � Car Hire (see p. 280 to pre-book & pre-pay prior to departure) � Golf Club allowance on midday on day of arrival until midday on day of departure. 2. Night Flights: On all night flights your accommodation is reserved some flights (see p.278-279 for more details). from midday prior to your arrival. This means that your room will be 3.Your Holiday Cost: available for you upon your arrival during the night or early hours of the (a) Your holiday cost is shown in the price panel relating to your morning and this is considered to be the first night of your holiday. On holiday accommodation, date of travel and duration. your return date of travel you will be asked to vacate your room at 12- (b) When applicable,discounts (such as child,3rd adult) and supplements (such as meals,room type,sea view,etc.) are also detailed in the price noon prior to travel (in such instances,a `day room' may be made available panel. Please refer to pages 6-7 for full details and conditions on a shared basis). applicable to `discounts'. Some supplements vary according to your 3.Accommodation: travel date and are charged according to the actual dates of your stay (a) Self Catering accommodation offers simple kitchen facilities including at the accommodation. at least cooking rings (unless we specify `mini-oven' or `oven' in the appropriate description) and a small fridge. Facilities are adequate for (c) Flight supplements are detailed on page 278-279. the preparation of snack - not full meals. Importation of food in your (d) We strongly recommend you take our holiday insurance - see page 282 for details and premiums. luggage is prohibited. Should any item be missing or not functioning (e) Prices shown in the brochure which make up the inclusive cost quoted on arrival at your apartment/studio, please refer the matter on your final invoice are based on special contract rates.Argo Holidays immediately to your Argo Holidays representative. have no control or jurisdiction over prices that may be charged at your (b) Apartments described to accommodate 4 or 6 persons have 1 or holiday destination for the same or similar services and can accept no 2 bedrooms respectively and in each case 2 camp beds/sofa beds or responsibility or liability if these differ from those quoted herein. bunk beds will be in the lounge/living room area. Please accept that (f) A 2% charge will be added to all credit card bookings. this arrangement will reduce wardrobe space and living space. 4. Sending Payment: For security reasons,`cash' payment must not be Similarly, this applies when 3 persons share a studio (1 room). sent to Argo Holidays by post. Cheque payment should be clearly made (c) Hotel bedrooms described to be suitable for 3 or 4 persons will out to `Argo Holidays Ltd'. include 1 or 2 sofa/camp/bunk beds in the room, again limiting 5.Special Requests:Any `special request' you may have (such as special wardrobe space and living space. diet, adjoining room, wheelchair, etc.) must be notified to us at the time (d) Some hotels offer accommodation in `bungalows'.The term `bungalow' of booking and submitted to us in writing.Your `Special Request' will be is interpreted differently in Cyprus and Greece and is used to denote forwarded to the service supplier but cannot be guaranteed. Any any low-rise building usually separate to the main building.These are applicable supplement relating to your `special request' must be paid by yourself in the resort unless notified on your holiday invoice. rarely single units and may be more than just one storey high. (e) At most hotels, and in particular in 5-star, De Luxe and 4-star hotels, 6. Infants: When required, Baby Cots must be requested on your Booking Form. No twin-bedded rooms (unless specified otherwise) can guests are required to follow a proper dress code in dining rooms & restaurants.While you are not expected to wear formal attire,the dress accommodate an extra bed plus a baby cot. Cots provided abroad will code is still smart and men must wear long trousers and shirts as not necessarily conform to British Safety Standards and we urge you to verify, on arrival, the suitability of the cot provided.We advise you to take shorts, jeans and t-shirts are not permitted in dining rooms or some your own Baby Cot linen.Flight charges applicable for infants are detailed restaurants. Some hotels may have specific restaurants (in most cases on pages 6-7. Please note that infants are not entitled to any luggage gourmet restaurants with `� la carte' menus) which do not accept allowance on flights. children. Should this concern you, please check with us prior to 7. Disabled Guests: To help you choose a suitable resort & departure as we may not have been aware of the restriction when this accommodation, please seek our advice at the time of booking if any brochure was printed. member of your party is disabled.Collapsible wheelchairs are accepted on (f) In many instances, substantial savings are offered when all our flights provided you have notified us at the time of booking and accommodation includes sofa/camp/bunk beds for extra passengers in noted your requirement on your Booking Form.You may wish to contact a room normally reserved for 2 persons and the inconvenience you may the Cyprus Paraplegic Organisation (P.O. Box 4014, Nicosia, Cyprus feel because of limited space has been off-set by the cost reduction. Tel: 0035722 462441) for advice about hiring a wheelchair in Cyprus (g) It must be understood that accommodation will be open-plan unless - please remember to give them as much notice as you possibly can. we specify that there is a `separate' lounge/sitting area. (h) Maid service is provided on a daily basis (except at weekends) and TRAVEL INFORMATION linen is changed once a week.As only hand towels/small towels are 1. Health Regulations: Please check up-to-date health regulations with supplied in Self Catering accommodation, you will need to bring bath us, your travel agent or your doctor at the time of booking. According to towels with you. airline regulations,women 28 weeks or more into pregnancy,at the time of (i) Accommodation reserved on your behalf as shown on your final return travel, must have a medical certificate of fitness to travel - after 32 confirmation/invoice cannot be sublet, shared or assigned to guests weeks,permission to fly will be refused.Stomach upsets are a fairly common not named on your confirmation/invoice. Furthermore, as we have no occurrence caused by changes in climate and drinking ice-cold drinks. control over the behaviour of visitors or residents at your hotel/selfcatering complex,we cannot accept responsibility for their acts and/or 2. Passports: When travelling from UK, all visitors to Cyprus and Greece (including children & infants) must have a valid 10-year passport. inconvenience caused to you as a result of their behaviour. Your passport must also be valid for a further 3 months following your 4. Resort Development: It is impossible for us to foresee building or return date to UK.Charter flight passengers may only visit a neighbouring road works in the vicinity of your holiday accommodation/resort. country for the day - overnight stays are not permitted (except for Whenever we are made aware of such work taking place and if, in our cruises and excursions shown in this brochure). If you hold a non-British view, it is likely to affect your holiday enjoyment, we will notify you by passport, please check passport regulations with the Cyprus High endorsing a comment on your confirmation/invoice. Please do not let it Commission (Tel: 020 7499 8272) or for holidays in Greece contact the spoil your holiday. Important:Wherever we state that certain facilities Greek Embassy (Tel: 020 7221 6467). It is your responsibility to ensure are `planned for the Summer season' we have no control over such you are in possession of a valid passport and any necessary visa. Please matters. It is therefore wise to check at the time of booking whether the note that lost, stolen and new British passports now take a minimum of facility is available or what progress is being made. 1 week to be issued in the UK. BOOKING YOUR HOLIDAY Please call us on 0870 066 7070 (or contact your Travel Agent) to check that the holiday you have selected is available. Bookings can also be made via our Viewdata System: ISTEL:ARGO# � FASTRAK:ARG or our website www.argoholidays.com Once your booking has been made, you will be given a Booking Reference Number. The following must be sent to us immediately: a) Deposit and insurance premium (if required) if your booking is made more than 8 weeks prior to travel date. OR b) Full amount and insurance premium (if required) if your booking is made less than 8 weeks prior to travel date. For security reason,`cash' payments must not be sent to Argo Holidays by post. Cheque payments should be clearly made out to `Argo Holidays Ltd'. FURTHER INFORMATION For further info on Cyprus you may wish to contact: CYPRUS TOURIST OFFICE (C.T.O.) 17 Hanover Street, London,W1R 0AA Tel: 020 7569 8800. www.visitcyprus.org.cy For further info on Greece you may wish to contact: NATIONAL TOURISM ORGANISATION OF GREECE (NTOG) 4 Conduit Street, London,W12 0DJ Tel: 020 7495 9300. www.gnto.co.uk The Foreign & Commonwealth Office (FCO) may also have further information on your destination: Tel: 020 7238 4503/4504 (Mon-Fri 09.30hrs-16.00hrs) � 24-Hr Recorded Service: 0374 500 900. www.fco.gov.uk MEALS & ACCOMMODATION Abbreviations used in the brochure: BB = Bed & Breakfast � HB = Half Board � FB = Full Board � IV = Inland View � SSV = Side Sea View � SV = Sea View � PV = Pool View � PSV = Pool & Sea View � SGL = Single Room � TWSU = Twin Sole use � Std. = Studio � BUNG = Bungalow � Exec. = Executive � Sup. = Superior � Fam. Rm = Family Room � Fam. Suite = Family Suite � Gdn = Garden � Jnr = Junior � 1 Bedr. = 1 Bedroom � 2 Bedr. = 2 Bedrooms � Accom. = Accommodation � Depts = Departures � On req. = On request � Supp. = Supplement � Wks = Weeks � PP/P .Wk = Per Person Per Week IMPORTANT The information contained on this page forms part of our `Fair Trading Agreement'. 283