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Our leaders...
It is no exaggeration to say that our tour leaders can make a world of difference to the enjoyment of your holiday so we choose them carefully. The result is that, every year the vast majority of our clients state that their leader exceeded their expectations. Where possible, we train and employ local leaders because they can provide invaluable insights that enrich the trip. What's more, this investment in local staff really helps us benefit both them
Happysan Yamath, Tanzania Tour Leader
Our dedication to you...
Quality and value We don't aim to be the most luxurious or the cheapest, but we do aim to give the best value. We don't cut corners and we pay our overseas partners a fair rate for their services. In 2008, in response to client feedback, we have also dropped local payments from all our tours. Satisfaction We rely very heavily on word of mouth and repeat custom for our bookings, so it is imperative that we give our clients the best holidays possible. We believe that over 30 years of operation and a more extensive programme than anyone else in our sector of the travel industry illustrates our success. Feedback On every trip, we provide you with a questionnaire that we urge you to fill in. We rely on your feedback to help maintain and improve the quality of our holidays. Accuracy We do our utmost to make sure that the information provided in this brochure is accurate. However, things can change due to circumstances beyond our control any changes will be detailed on our website and in the appropriate Trip Notes.
and their community.
Our partnerships...
Over our years of bringing adventurous and exciting walking and trekking holidays to our guests, we have built up many long-term contacts around the world. Their enthusiasm and knowledge not only ensures that every trip is a success, but helps us continually develop and improve our itineraries for the future.
Our commitment to the places we visit...
We take Responsible Tourism (RT) very seriously indeed, endeavouring to go above and beyond what is expected of us. We have our own RT commitee, hold workshops for employees and discuss RT issues as standard at key meetings. This is how our dedication to support local communities and preserve threatened habitats has become second nature to all of us at Exodus.
To book call 0845 863 9616 or visit www.exodus.co.uk
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