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season depending on the availability of places. Under-occupancy supplements may apply if rooms are not filled to maximum occupancy. Prices include a cost for fuel that was estimated at the time of printing. We reserve the right to add a fuel supplement to holiday prices. We may also change the price of flight insurance, and the air travel security charge which tour operators and airlines have to charge. Please talk to your holiday advisor or your travel agent to obtain the latest prices for holidays, flight insurance, fuel supplements and the air travel security charge. What's Included The basic holiday cost shown in the price panels includes the following: - Return flight from the UK to your overseas airport; - Air passenger duty at the standard economy rate (£10 for EEA countries and £40 for non-EEA countries. (Non-EEA countries include: long haul, Egypt, Tunisia, The Gambia and Morocco; EEA countries include: Turkey and all other destinations; charges are subject to change; - Transfers between the resort airport and your accommodation or cruise ship which will usually be provided by coach. The price quoted in the price panel for taxi transfers is per person and is based on 3 adults sharing a return taxi transfer. Transfers are included on selected holidays, check at time of booking. If you arrange to collect a hire car at the airport, our representative will show you to the car hire office, but no transfer arrangements will normally be provided for any members of your party; - Car rental in Florida (if coach or taxi transfers are required, your car rental should be cancelled at the time of booking); - Accommodation and meals as confirmed on your invoice; - Baggage allowance as confirmed on your ticket (see flight details page); - Aviation insurance and security charge; - Estimated fuel costs; - The services of a TUI Travel representative at your UK airport and at the resort; - All obligatory hotel service charges and taxes; - VAT on all holidays to EC countries. What's Not Included The basic holiday cost shown in the price panels does not include: - Additional flight charges (see Flights section); - In-flight meals (unless otherwise indicated); - Select Your Seat (unless otherwise indicated); - Fuel supplement (where applicable); - Excursions and other personal expenditure; - Holiday insurance (see Insurance section); - Additional charges for rooms, meals or under-occupancy in apartments. For details see the price panel for your accommodation or ask your holiday advisor; - Charges for pre-bookable items such as welcome packs, taxi transfers, crèche services, baby buggies, baby packs, etc.; - Charges that hotels or apartments may make for facilities such as cots, minibus services, sunbeds, sauna, tennis courts and equipment, porters, etc.; - Excess baggage, and the transport of any sporting equipment (see the Flights details page); - Deposits requested on arrival by some apartment/villa owners; - Any local taxes, levies, dues or similar required by local authorities abroad to be paid personally by every passenger (may be added at the time of booking in some instances). Extra Charges in Villas, Apartments and Studios: If selecting your holiday from the brochure, prices are based on the number of adults sharing the standard type of apartment shown in the price panel (such as `studios for 2' or `apartments for 5' or `villa for 6'). The number shown is the maximum number of adults allowed to share. If fewer adults share the apartment (such as 4 sharing the `apartment for 5'), each adult must pay an extra charge which is shown in the price panel under occupancy supplements per adult per night. Where your chosen number of adults does not appear, contact your travel agent for the most up to date prices. The `prices from' are based on departures 1-13 May. If booking online, any applicable under-occupancy supplements will be calculated and added to your online holiday costing, dependent on the number of passengers travelling and the room type you select. Seasonal supplements (Low, Mid or High) are payable per night of your holiday. If, for example, your holiday departs in `Low' season, but crosses into `Mid' season, you will be charged a supplement calculated from the corresponding number of nights of your holiday that fall into each supplement band. Flexible Durations: We offer a range of flexible durations in many of our destinations, from just 3 nights to 14 nights. To see specifically which departure airports and destinations these apply to, and what the days of departure are, please take a look through our flight pages under the columns No. of Nts and Day/Time of Dept. Flight Supplements: The basic cost of your holiday is based on departures with no additional flight costs. These departures are shown as £0 supplement in the brochure flight tables. If you choose to fly from a different airport, on certain days or at certain times, you may have to pay a `flight supplement' as shown on the flight table pages. Some holidays are only available on flights with extra charges, either because the accommodation is available only on certain days of flying, or because onward travel arrangements are only available at certain times. Free Child Places: Only 1 free child place is available in each hotel room or selected apartment type or villa (where offered) and only where a child is sharing a room or villa with 2 full-fare-paying adults. Free child places are charged deposits (refunded when your holiday is paid for in full), flexible dining and meal supplements, and insurance (if taken). If a booking is changed, any free child places for the new holiday are subject to availability. The child's age must comply with the age restrictions of the holiday, hotel, chalet or apartment; You must pay for in-flight meals or the Premium Service charge for the child if required, also the `Sitting Together' option for the child if you require this. If the 1st child is free, a 2nd child still pays the 2nd child price shown in the panel. Group Travel Conditions: Great savings for groups of 10 or more for short and mid haul destinations or 20 or more in summer or 15 or more in winter for long haul, please call our Groups department. - Group discounts are based on the number of passengers travelling; - All members of the group must travel on the same date, for the same duration and to the same accommodation. Arrangements can sometimes be made for large groups to depart from different airports - Group discounts do not apply to holidays that include Christmas, New Year, Easter and peak summer departures. - Group discounts may not be available in conjunction with any other offers featured in this brochure or at time of booking. All group discounts are subject to availability and the normal booking conditions, and may be withdrawn at any time. - Cancellations within the group will incur standard cancellation charges and may result in the loss or reduction of discounts. - Properties flagged with the `Supergroups' logo and the additional discount associated with them can be removed at anytime and are subject to availability. - Your group can request its own transport to and from the airport at no additional charge, (for groups of 35 or more), and special service from a representative at your accommodation with a private welcome get together, greeting on your first day and discounts on resort excursions (for groups of 20 or more). Late Bookings: Any holiday booked within 70 days of departure may be subject to additional charges for coach transfers and may have a reduced checked-in luggage allowance. Please check for details at the time of booking. A minimum charge of £15 per person will be made for all bookings within 15 days of departure. This is to cover the costs associated with late bookings. Meal Supplements in Hotels: The standard meal arrangement for your holiday is shown in the brochure price panel or online. If you choose to add more meals, the extra cost for bed and breakfast, half or full board will also be shown. In some cases, you may be able to choose to take fewer meals, and that reduction will also be displayed. Pet Sitting with Animals at Home: Animals at Home provides pet sitting services, either at your home or at a host family, through its network of franchises across the UK. First Choice customers are entitled to a 10% discount on these services. Please quote reference `Tuitravel' and your holiday/flight booking reference number to qualify for your discount. To discuss your needs and for more information, visit www.tuiuk.animalsathome.co.uk. Please note that the provision of pet care services is the sole responsibility of Animals at Home and that First Choice will not be liable for nor involved in the transaction between its customers and Animals at Home nor the provision of pet care services. All queries should be directed to Animals at Home. Reduced Child Prices: Reduced prices for 1st and 2nd children only apply to children sharing a hotel room or apartment with 2 full-fare-paying adults. If 1 child qualifies for a free child place, a 2nd child sharing the same hotel room or apartment will pay the full 2nd child price. 4 adults sharing an apartment with 2 or more bedrooms can bring 2 children at the 1st child price (1 may be a free child, if available). Children not sharing with at least 2 adults (except for single parent offers where applicable), 3rd and subsequent children pay the adult price and count as adults when the occupancy level is calculated. Deposits, flight, room, extra facility and board supplements and insurance premium must be paid in full for all children travelling at a reduced child price. Room Supplements: Supplements may be applicable for single rooms, double beds, extra beds and room upgrades. The price for these may vary through the season, depending on whether your booking falls within Low (L), Mid (M) or High (H) season. The dates that apply to low, mid and high season vary by resort. If a single person occupies a double room they will usually be asked to pay extra (a single supplement). This is because hotels tend to price all their rooms as doubles or family rooms and they do not reduce the rates if it is occupied by a single person. The costs to the hotel of providing the room are the same regardless of how many people occupy that room. Single rooms are limited in availability and may be smaller than double or family rooms, but are normally priced on the same basis, irrespective of design or size. This also applies to self-catering accommodation where, for example, 3 people may choose to occupy accommodation priced for 4. We do not make additional or excessive profits from these supplements. The prices we charge reflect the costs of occupancy of the rooms contracted to us by the hotel. Self-teach Language Courses: Linguaphone publishes and produces language learning material and other associated goods. First Choice customers are entitled to a 30% discount on the retail value of Linguaphone's products. A valid discount code and booking reference number must be provided in order to claim your discount. Visit www.linguaphone.co.uk/partners/tuitravel for more information and terms and conditions. This agreement is between the customer and Linguaphone, First Choice will not be involved in any part of the transaction nor the provision of goods. All queries should be directed to Linguaphone. Shrek Forever After Competition: All customers booking a holiday between 16th December 2010 and 31st March 2011 with First Choice to a Holiday Village or hotel featuring First Choice Kids' Club departing between 1st May 2011 and 31st October 2011 will be automatically entered into the draw. No further purchase is necessary. Three winners will win a Nintendo Wii Console and Shrek Forever After game. Thirty runners up will win a copy of Shrek Forever After for Nintendo Wii. The winners will be selected at random on the 1st April 2011. First Choice's decision will be final. Winners will be notified by e-mail or telephone by the 10th April. It is the winner's responsibility to notify First Choice of any change in contact information. If you are a winner, you agree, as a condition of receiving the prize, to participate in any publicity or promotion organised by the Promoter. The Promoter is First Choice Holidays, a trading division of TUI UK Limited, of TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, RH10 9QL. (The Promoter) ATOL 2524. Details of the winner will be available by sending an SAE to the Promoter (Product Development, First Choice Holidays, Wigmore House, Luton LU2 9TN) after the 10th April 2011. Single Parent Offers: Available on selected board basis and selected room types at those properties featuring the `Single Parent Saver' logo (subject to availability). Please ask your holiday advisor for a full list of available properties, board bases and room types. Where the Travel and Accommodation Offers box refers you to Essential Reading, the conditions of the offer are: this offer is applicable to 1 adult travelling with 1 or more children. 1st and 2nd child pay the child price, any subsequent children pay the adult price. The 1st child will count towards the occupancy of the room. 2nd children do not count towards the occupancy of the room. In rooms where prices are normally based on 3 or more adults sharing, the booking will be subject to the applicable extra accommodation supplements. This offer is not available in conjunction with Group Discounts. The price per person for all accommodation within this offer are the ones shown on the price panels. Single Parent Offers are subject to availability. Supplements and Reductions: Prices are based on 2 adults sharing a standard room or cabin with facilities as listed. For villas and apartments prices are based on the number of adults sharing the property. Supplements Resulting From Currently Unknown Travel Taxes and Costs; We are aware that the UK government is considering imposing a number of charges related to aviation which includes a replenishment charge for the Air Travel Trust Fund. Despite our expertise in travel, it is impossible for us to predict what new taxes governments may impose or which cost increases may arise due to world events. Naturally, the scale of these taxes or charges, the timing of their introduction and even the method of collection has not yet been decided and therefore it is not possible for us to include them in your holiday price at this time. If you have already booked by the time they are introduced and these charges create an overall increase in our costs then it may result in an increase in the price of your holiday by way of a surcharge. Weddings & Renewal of Vows: We offer weddings and renewal of vows to a wide range of destinations - see our Weddings & Renewal of Vows brochure. Brochure Validity: We published this brochure in November 2010. Prices were accurate at the date of publication, but could have changed since then. Prices can go up or down. Your holiday advisor will be able to confirm the price of your holiday before you book.
On Holiday with Children
Age Ranges and Restrictions · Age ranges are 2-12yrs inclusive in hotels unless otherwise stated; 2-16yrs inclusive in apartments and Florida. · Children under 2yrs on the date of the return flight count as infants. · There is a compulsory tax of US$8 per infant per night in the Maldives, which is included in the price of your holiday. · No person under 18yrs will be allowed to travel independently. If you are 17yrs or under, at least 1 accompanying member of your party must be 18 yrs or over, and this person must be the lead name on the booking. · Owing to the nature of tours we regret we are unable to accept bookings for children under 12yrs · All child ages apply to the age on the date of the return flight. · Due to Spanish legislation, guests must be 16 yrs or over to use spa facilities in Spain and the Canary Islands. · Some waterslides may have a height or age restriction. Baby Equipment Packs: Bookable baby equipment available at Holiday Villages. Prices from £50 per stay. A deposit of £20 per pack is payable on arrival. Equipment will be available for you at your hotel. Brand names and items are subjectf to change. Children's Clubs Group Sizes: Safety is paramount; we therefore work to a strict staff:child ratio. In the case of unforeseen circumstances such as illness, when 2 staff members are not available, then we reserve the right to cancel or postpone activities. To meet UK Health & Safety legislation, and at busy times, we may need to limit the numbers in children's clubs and attendance may have to be on a rota basis. This is to ensure the safety and wellbeing of the children in the club. Cots: We recommend that you bring your own travel cot as some hoteliers cannot guarantee that there will be a cot available on the date you arrive. Please bear in mind that no extra baggage allowance is given for cots, so you will have to pay an extra charge if your total luggage weight exceeds your limit. Hoteliers may charge for infant cots and food. Crèche: Take a break, whilst our NNEB / CACHE, or equivalent, qualified child carers look after your toddler (0-35 months). Sessions are in small groups and are held in well-equipped crèches with a range of toys and equipment. 1 session £9 (2hrs per session) 3 sessions £25 (2hrs per session) 6 sessions £45 (2hrs per session) 9 sessions £53 (2hrs per session over 2 weeks) 12 sessions £70 (2hrs session over 2 weeks) Evening session* £15 (3hrs per session) Book at time of holiday booking or in resort to make sure we have a place for you child. * Evening crèche sessions are available to book for af maximum of 2 sessions on a 7 night holiday and 3 sessions on a 14 night holiday. You will be advised once in resort of operational dates and times. Club Operations: When demand is high we may restrict admission to the crèche, Kids' Club and Escape activities to maintain a safe ratio of children to Kids' Club staff. We may change the locally published schedule of activities, and we may refuse admission. We may ask for proof of age, and we may make a small charge for some activities and excursions. To operate the crèche, Kids' Club and Escape facilities, there must be a minimum number of children attending. We will assess whether the minimum number has been achieved, and we reserve the right to withdraw the facilities at any time. We will tell you immediately if this becomes necessary. Please note that staff cannot accept responsibility for children aged 3+ who are not toilet trained. DreamWorks Animation: The photography of the children's characters shown are a representation only and the characters may differ in individual Kids' Clubs. We reserve the right to change or remove the designs without prior notification. How to Train Your DragonTM© 2010 DreamWorks Animation L.L.C. , Kung Fu PandaTM© 2010 DreamWorks Animation L.L.C., MadagascarTM© 2010 DreamWorks Animation L.L.C., ShrekTM© DreamWorks Animation L.L.C. , MegamindTM© 2010 DreamWorks Animation L.L.C. Escape: The Escape crew will ensure that there is a fully supervised mix of daytime activities. Additional activities and excursions may incur a small charge payable in resort. First Choice Kids' Club: Our First Choice Kids' Clubs cater for 3-11yrs. There are 3 age groups and each have their own club, numbers permitting. Littlestars for 3-5yrs, Superstars 6-8yrs and Megastars for 9-11yrs. Evening clubs are available where feasible for a small additional charge. The photography of children's characters are a representation only and the characters used may differ in each individual Kids' Club. We reserve the right to change or remove the designs without prior notification. Some activities and excursions may incur a small charge payable in resort. Holiday Village Activities: Children aged 6-15yrs who attend the Kids' Club or Escape at Holiday Villages, will be invited to attend a free 10 minute "Taster" of an In2action off-ground activity. Details of the taster will be provided in resort. In2action off-ground activities are also available to book in resort for both adults and children over the age of 6 at Holiday Villages. Each Holiday Village operates different activities, the cost of this activity is payable locally. Guests are required to wear loose clothing and flat, enclosed footwear, e.g. trainers. The In2action team provides safety equipment for participants and all activities adhere to strict instructor to participant ratios. Places are therefore subject to availability and upon the condition that your holiday insurance meets the In2action criteria for participation. Hotel-run Children's Club: Please note that only those clubs featuring a First Choice Kids' Club logo meet our specification. Standards and facilities at hotel-run children's clubs may vary. You should therefore ensure that you are satisfied with the facilities and staff providing this service before enrolling your child or children with them. We are unable to take responsibility or guarantee that the standards of facilities and personnel at hotel-run clubs meet UK standards. Kids' Dens: A refundable low deposit (with passport) of approximately £50, or a full deposit of £200 is payable on arrival to secure the games console, controllers, memory card, games and DVDs. You can pay this by credit/debit card or in cash (sterling). You can have a maximum of 2 items (games, CDs or DVDs) at any 1 time and throughout your stay you can exchange items. See in resort notices for details. Before you depart, a member of staff will check your room to ensure all the items in your Kids' Den are accounted for, and in the same condition as when you arrived. Missing or damaged items will be charged at prices specified in resort. In certain destinations, the games consoles and TVs utilise NTSC operating systems, so European PAL games and DVDs will not function. However, the games and DVDs provided by First Choice will be compatible. Medical Conditions: You must advise the Kids' Club staff of any medical conditions that the children/teenagers have. If any medical condition requires medication to be administered, this cannot be administered by the Kids' Club staff and would, therefore, require the parents to return to the club to administer any required medication. Registration: A parent or guardian must register children/teenagers at the meeting point for all activities and sign them in at the start of the session. The parent or guardian must also stay within the complex whilst any of their children/teenagers are in the sessions and also leave details of where they will be within the complex. They must also collect and sign out your child/teenager at the end of the session. All children's activities advertised are available for the operational dates of the brochure unless the hotel description states otherwise. International Football Academy: International Football Academy is available in 2, 3 and 4 day courses, each session lasts 2 hours. Children are taught by UEFA or FA qualified coaches and there are occasional appearances from former Premiership stars. Courses are bookable in advance at an extra charge at Holiday Village properties and available 1st May-31st October. No. of days Cost 2 £30 3 £40 4 £50 Extra days can be booked in resort. Courses are subject to minimum and maximum numbers attending. A parent or guardian must register children for all activities. Stage Academy: Stage Academy workshops operated by Razzamataz are available at Holiday Villages for children aged 5 and above. Each workshop lasts approximately 2hrs. In any 1 day there may be only 2x2hr workshops operating subject to demand. Each child will get the opportunity to sample singing, dancing and acting throughout the workshops. Stage Academy operates between 20 Jul - 31 Aug. Please ask your holiday advisor for more details. Course Duration 20 July - 01 September 6 hours (3 x 2hr workshops) £35 Swim Academy: Courses are available to book at an additional charge at Holiday Villages and are available 1st May - 31st October: Course dates / duration Group lessons: 5 x 30 mins group sessions £30 1 to 1 private session: 30 mins £15 A parent or guardian must register children for all activities.
A-Z of Essential Reading
Travel Advice
For the most up to date information go onto our website or ask your travel agent for further information on any travel restrictions, entry & stay requirements, visa & travel advice to your particular destination. Customs Information: A customs guide for travellers entering the UK can be obtained from the Customs and Excise National Advice Service on 0845 010 9000. Details are also available on the Customs and Excise website: www.hmce.gov.uk. Inoculations: It is the responsibility of all passengers to ensure that prior to travel they have taken the necessary health precautions applicable to their chosen destination. Advice about destinations can change; therefore please consult with your doctor at least 2 months before your departure, as some treatments (e.g. Malaria) should begin well in advance of travel. For late bookings within 3 weeks of departure, please consult your doctor before booking your holiday. Other sources of information include the Department of Health's free leaflet Health Advice for Travellers (0800 555 777), your doctor, specialist travel clinics or MASTA (Medical Advisory Services for Travellers Abroad 0208 994 9874). Local Taxes and Visas: Some countries/islands make a charge on every visiting tourist. This charge has to be paid by each person, sometimes to the hotelier, sometimes at the local airport on arrival or departure. Because such charges are continually being introduced and the amount varies by destination, it is not possible to list here how much you should expect to pay. Customers travelling with infants may incur an additional bed tax for holidays in the Maldives. This is to be paid by the customer upon arrival at their destination (approx. $8 per infant). For information regarding visas to Egypt, please call the Egyptian Consulate on 0207 235 9777 or visit www.egyptianconsulate.co.uk. If you are travelling to the USA, the US authorities have introduced a requirement for passengers travelling under the Visa Waiver Programme to register for Electronic Travel Authority. For additional specifics about the VWP please consult the VWP information on the U.S. Embassy London website. Passengers who have not applied for and received travel authorisation via ESTA prior to travel may be denied boarding, experience delayed processing or be denied admission at the U.S. port of entry. However, neither possession of a visa, nor meeting the basic requirements for travelling visa-free on the VWP, guarantees admission to the United States. As with most countries, the final determination of admissibility is made by immigration officials at the port of entry. If you are refused boarding or denied admission at the US port of entry you will still be subject to our cancellation charges in accordance with the terms of our contract with you. An ESTA application cannot be submitted using a post dated passport until the passport is valid. If a post dated passport has been issued which begins validity less than 72 hours prior to departure, customers are advised to travel and register for ESTA using their maiden name, as registering for ESTA less than 72 hours prior departure may mean authorisation to travel may not be granted. ESTA Travel Authorisation should be done online at https://esta.cbp.dhs.gov, and is subject to a charge payable by card of US$14.00 upon application. Local Laws: In some destinations, local laws and religious customs can lead to the withdrawal of certain facilities. In all Muslim countries visitors are reminded that during the month of Ramadan, local bars and restaurants (including hotel restaurants) change their opening hours so that staff can adapt their eating habits to the restrictions imposed upon them during daylight hours. Visitors may also be requested to refrain from eating, drinking and smoking in public areas during daylight hours. You should also be aware drinking and gambling ages vary by destination. USA drinking & gambling laws are very strict. You need to be 21 years of age in order to be served and don't be surprised if you get asked for proof of age (including a photograph) if you look under
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