Booking Conditions contd… Insurance

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Insurance
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FrontierCanada170-173 REBUILD:Frontier_TEMPLATE 4/1/08 15:58 Page 172 Frontier Canada Insurance Insurance We consider it essential to be well insured before embarking on a holiday - in fact we consider it so important that we will not accept your booking if you are not insured.We have arranged a special insurance package with Fogg Travel Insurance Services Ltd (underwritten by members of the Association of British Insurers).A full copy of the insurance certificate will be sent with your confirmation of booking. As with most insurances,you are only insured for an event which occurs after you have purchased the cover. Please therefore carefully read the paragraph headed Health below. It is essential that you read the insurance certificate. If for any reason it is not suitable for you, you may return it for a full refund, provided you return it within 14 days of receipt and you have not travelled or have made a claim. A brief summary of the cover is provided below, with full details of terms, conditions and exclusions available on request. Section Personal Accident Medical Expenses Hospital Expenses Cancellation/Abandonment Baggage Single item/Valuable limits Emergency Baggage Personal Money Cash Loss of Passport Travel Delay Delay Cancellation Public Liability Missed Departure Weather Delay Legal Expenses Excesses of £50 apply to most sections, increased to £250 in respect of Liability and Legal Expenses. Important Notice Under the Association of British Insurers General Business Code of Practice we have to bring to your attention some of the important features of your travel insurance policy. Insurance Policy This contains full details of the cover provided, plus the conditions and exclusions which apply to it. You must read the insurance policy carefully. Conditions and Exclusions There are conditions and exclusions which apply to individual sections and general conditions, exclusions and warranties which apply to the whole policy. Property Claims These are settled on an indemnity basis; not on a new for old or replacement cost basis. Policy Limits Most sections of the policy have limits on the amount the insurer will pay under that section. Some sections also include inner limits eg: for any one item, or for valuables in total. Policy Excesses Claims under most sections of the policy will be subject to an excess. Where there is an excess, you will be responsible for paying the first part of the claim. Please note (1) Single parent families pay 1.8 times these premiums. (2) Families consisting of 2 adults and all children under 18 living at the same address 2.5 times these premiums (3) Travellers aged 65 and over on the date of departure pay 2 times these premiums. Unfortunately, we cannot cover travellers over 84 years of age. Those aged 65 years and over are limited to a 31 days trip. Annual Insurance These are issued by Extrasure. Please contact the office for more details and prices. Winter Sports Insurance This is more expensive. Please contact the office for more details Limit £25,000 (Death limit £15,000,under 16 years £2,500) £5,000,000 £500 @ £20 per day £5,000 £1,500 £300 £150 £500 £250 £200 a) £100 b) £5,000 £2,000,000 £500 £550 £10,000 Complaints The Insurance policy includes a Complaints Procedure which tells you what steps you can take if you wish to make a complaint. PLEASE ENSURE YOU READ YOUR INSURANCE POLICY CAREFULLY. Issued by Fogg Travel Insurance Services Limited - Independent intermediaries. Premiums Up to 5 days Up to 10 days Up to 17 days Extra Weeks £30 £34 £40 £15 Telling Us about Relevant Facts You must tell insurers or ourselves before you travel about anything which may effect your cover. This information must be complete and adequate. If you are not sure whether something is relevant you should tell us anyway. You should keep a record of any information you give us. If you do not tell insurers about something that may be relevant your cover may be refused and insurers may not cover any related claims. Pre-Existing Conditions If you, or any other person who is travelling, have ever had treatment for any heart or circulatory conditions, a stroke or high blood pressure, any breathing condition (including asthma), any type of cancer, any type of diabetes, any existing injury or other serious or reoccurring medical condition, any conditions requiring long term prescribed medication, or if you are receiving or awaiting investigation for any medical condition you must advise Fogg Medical Referral Helpline on Tel 0845 1300 198 to see if additional cover is available. Insurers reserve the right to impose terms. You will receive confirmation in writing of their decision. Reasonable Care You are required to take all reasonable care to protect yourself and your property and to act as though you are not insured. Computer Failure All insurers are excluding any claims which relate to the failure of computers to recognise date changes. Our travel insurance will provide cover for Medical Expenses and Personal Accident claims even if these are caused by computerfailure. 172 To book call 020 8776 8709 F