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arrangements many months in advance. Occasionally, we may have to make changes and correct errors in the brochure or on the website and other details both before and after bookings have been conrmed. In the event of minor alterations, we will do our best to notify you before you travel. If a signicant change or cancellation has to be made to your holiday arrangements we will notify you as soon as possible. You may then: a) accept the changed arrangements; b) take an alternative holiday subject to availability. If the alternative is of a lower price than that originally booked the difference (if already paid by you) will be refunded. If the alternative is more expensive you will have to pay the difference; or c) cancel your booking completely, in which case we will refund you all monies paid by you except for administration fees for changes you have made and credit card charges. In addition James Villa Holidays will pay compensation as follows: More than 56 days prior to departure £0 per adult 56 43 days prior to departure £10 per adult 42 29 days prior to departure £20 per adult 28 15 days prior to departure £30 per adult 14 0 days prior to departure £40 per adult Note: if the substituted holiday is of a lower price than the one originally booked, we will also refund the price difference. If the substitute holiday is of a higher price we will deduct the price difference from the compensation payable. Signicant changes include: Change of UK departure airport other than between Heathrow, Gatwick, Stansted and Luton; change of time of departure or return by more than 12 hours; change of resort; change of accommodation to that of a lower category. Please note in our opinion an accommodation change in certain circumstances does not constitute a signicant change. IMPORTANT NOTE: Compensation arrangements do not apply to circumstances beyond our control. We can cancel your holiday arrangement in the following circumstances: war, threat of war, riots, civil strikes or terrorist activity, industrial disputes, natural or nuclear disasters, re, airport closures, bad weather conditions and similar events beyond our control.
Your accommodation
Delays
We are unable to accept any liability for any delay to your ight, whether the delay or cancellation is caused by adverse weather conditions, the action of air trafc controllers, the action of port, airport authorities or
This is reserved exclusively for the people named on the conrmation invoice and no other persons are permitted to stay at the accommodation unless this has been agreed with us in writing and appropriate payments made (if applicable). Additional guests will be asked to vacate the property by resort staff, accommodation supplier or other person in authority. Should you or any member of your party be responsible for any breakages, loss or damage of any item of the property or additional cleaning has been necessary, a charge will be made locally or an
Your holiday travel
The ights shown in this brochure are operated by UK and US scheduled and charter airlines. They use wide and narrow body jets. We may change airlines or aircraft types at any time: this does not count as a Major Change. Some ights may need to stop en route. If we know about this in advance we will tell you. Flight times on your booking conrmation are not guaranteed. Actual ight times are shown on your tickets. Check-in at all airports is usually at least 2 hours before take off. The airline may refuse checkin if you arrive late which may result in full cancellation charges being levied. Any additional costs incurred in assisting you to travel in such circumstances will be your responsibility. You must comply with the conditions of carriage applied by land, sea and air carriers. Airlines do not bear any responsibility for and are not committed
Booking conditions
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by the text of these conditions. Please note in relation to ights that, by our contract with you, we do not enter into an agreement for carriage by air but rather we only undertake to reserve accommodation onboard the airline advised at the time of booking or such airlines as may be substituted. The provisions of the Warsaw Convention 1929 (as amended) and the Montreal Convention 1999 concerning the carriage of passengers and their luggage by air, and the airlines conditions of carriage and for EU registered carriers the EU Regulation on Air Carrier Liability for international and national travel by Air, may apply to you and your party during your ight, and during boarding and disembarkation. These provisions and conditions may limit or exclude liability for death or personal injury, or loss of or damage to luggage, and may make special provisions for valuables. We will supply a copy of the conditions of carriage applicable to your holiday, and of the Warsaw Convention, if you request them.
governments, the rescheduling of times by the carrier, mechanical breakdown, strike or industrial action or otherwise. In such circumstances you may be able to make a claim under your insurance policy. When a ight delay occurs we will try to make sure refreshments or meals are provided when appropriate. We will not do this ourselves as such arrangements will normally be the responsibility of the airlines.
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