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Essential information
The following information will help you nd out about all aspects of your James Villa Holiday from services within the villas to exchange rates.
Accommodation services Air conditioning/heating Assistance in resort
Water, electricity and gas consumption are included within the villa rental cost. When accommodation is equipped with airconditioning, this will be detailed accordingly. You have chosen a private holiday and we intend to respect your privacy. Rest assured, you will not be herded into coaches or asked to attend welcome meetings whilst you are on holiday. However, should you require assistance in any way, someone will be close at hand. In most areas we have local agents who are available seven days a week.
larger car rather than a smaller car for your holiday to allow for luggage space. All clients intending to drive will need to produce a full UK driving licence which has been held for at least one year. There are additional charges for young drivers (under 25 years old). Child seats can be tted to the majority of hire cars that we offer and must be requested at the time of booking (please indicate the age of your child at this time), and are payable locally. All car categories are subject to availability. In the event of a specic car type not being provided by the car hire company an alternative vehicle of the same category or higher may be provided. If you specically require a particular make/model of car, this can be requested at the time of booking but cannot be guaranteed.
our booking conditions. Infants under 2 years are able to sit on the adults lap for a nominal fee but a seat can be booked at normal rates for children over 2 years. The carriage of excess luggage, golf clubs and other sports equipment, will be charged for at the discretion of the airline. All the ight prices shown on the website or in the brochure are for guidance only and may uctuate. Call our travel advisers for the latest prices and availability.
Gift Vouchers
Childrens safety
Building work
Building work and noise are unavoidable as the demand for new accommodation increases. It is the case that some resort areas featured in this brochure are still being developed and therefore there is a possibility of building work or construction work, which may be carried out by local authorities or private developers. Many of our properties are also situated in residential areas and work may begin on a neighbouring property over which we have no control, nor are we given prior notice. However in any event we will always do our best to inform you of the facts in advance but if this is not possible, please accept our apologies.
As we know, children are naturally curious, especially when on holiday where there are lots of areas and things to be explored. Please ensure that children are not left unsupervised at any time during your holiday and take extra care with balconies and swimming pools etc. Parents are responsible for the actions of their children at all times.
We now sell Gift Vouchers which can be redeemed towards the purchase of a James Villa Holiday, either through our travel advisers or at our Bluewater store. Vouchers can be purchased by calling 08700 55 66 88 or visiting our Bluewater store and are available in denominations of £10, £20, £50, £100 & £250. Terms and conditions do apply, details can be found on the vouchers.
Heated pools
Disabled travellers
In certain cases a charge will be incurred for this facility which may be payable locally or on your booking invoice. If you require a home with a private pool that can be heated (subject to availability) please inform us at the time of booking.
Car hire
Cars are collected at the airport on arrival and returned at the end of your holiday. The car hire prices quoted are for one weeks rental and include a free tank of fuel, 3 extra drivers, unlimited mileage, C.D.W and all local taxes. You may be offered additional insurance cover which is optional and payable locally. You will be required to provide a credit card to cover any speeding or parking nes. All car rentals are based on a 24-hour period from the time that you collect your car. Any late return will be charged locally. Please check carefully that your rental period coincides with your requirements and ight times. For your own safety and convenience we recommend you book a 90
James Villa Holidays is not a specialist provider of holidays for the disabled. Many properties are not equipped to cater for the needs of disabled guests and may cause problems for wheelchair users. It is therefore most important that our travel advisers are informed of your special needs when enquiring about a holiday. By informing us, you help us to ensure that each individual is provided with the most suitable property for your needs.
Highchairs/cots
Exchange rates
If you require a cot or highchair please request it at the time of booking in order that we can ensure it is at your accommodation on arrival. A supplementary charge will be added to your invoice. Cots are provided locally and will differ from those you may use at home, and in some resorts a travel cot will be supplied. Please note that for hygiene reasons they are supplied without cot linen, which you should take with you.
All prices include VAT on holidays to EC countries. The following exchange rates have been used for calculating VAT and known costs for prices in this brochure: US dollars 1.95.
Insects/animals
Flights
From time to time unforeseen circumstances such as bad weather or mechanical failure can cause delays. We would also like to advise our clients that under EC law, ight suppliers are able to change timings, for more details please refer to
Mosquitoes, ants, cockroaches and other insects are endemic in warmer climates, particularly in the country areas. Ant powders are a good repellent but it also helps to keep crumbs to a minimum. Mosquitoes can be kept at bay by a good repellent, which can be purchased in either the UK or local chemists and supermarkets. All these types of aggravations, together with late night noise are unfortunately unavoidable. We therefore ask for your patience and understanding should they occur. Please note in accordance with the
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