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Flight Details
Scheduled Flights
We are sometimes able to arrange scheduled flights to your destination giving you more choice and flexibility. Please note that an extra flight supplement is likely to apply and there may be changes to your transfer arrangements with an additional charge possible. All scheduled flights may be subject to minimum stay requirements. Upgrades may be possible on some scheduled flights for an additional charge, please check availability with our reservations team.
Infants
An infant is defined as any child under two years of age on the date of return travel. If your child celebrates his or her second birthday during the holiday, you must book and pay for the appropriate child fare; all children aged two and above must have their own seats on the aircraft. If you do not book a seat and there are no spare seats on the aircraft, then the child will not be able to fly with you. Parents travelling with infants on British registered aircraft have two options on how the infant travels: 1. If your baby is less than six months old, he or she must travel on an adult's lap with a lap-strap safety belt. Infants between six months and two years must also sit on an adult's lap for take-off and landing. If there is an empty seat, the infant may sit in it during the flight. Infants do not get a baggage allowance, but we will carry a folding pushchair free of charge. If you choose this option, the infant can travel for £30 on all flights (£60 on long haul flights).This charge does not include infant foods or milk which are not provided, and you do not have to pay a holiday deposit for the infant. 2. If you prefer, you may book a seat for your infant aged 6 months or more, and use a purpose-designed car safety seat, as long at it has a proper restraining harness and can be fixed facing forward on the seat of the aircraft. (You must bring your own car seat: it should be in good condition, must conform to British Safety standard and you should have the instruction leaflet handy to show the cabin crew if they need to refer to it. It must not exceed 16 inches or 40cm in width). Carrytots and deluxe child car seats are not suitable as they do not fit. These restrictions apply to standard Thomsonfly seats as well as Extra seats. If you choose this option, your infant will now be using a seat on the aircraft, and so you will have to pay either the usual child's air fare or the child price set for your accommodation in this brochure, whichever is lower. A full deposit is needed, but your child is now entitled to a full baggage allowance. We suggest you check in early to make sure you are assigned one of the seats suitable for a child's travel seat
Travel arrangements
All air travel arrangements, airlines, aircraft types, timings, routings and arrival airports are provisional until confirmed with your tickets and may change after this due to circumstances beyond our control. We reserve the right to substitute airlines/aircraft and make any necessary alteration to your travel arrangements, including method of carriage, in a force majeure situation, to enable us to fulfil our obligation to transport you to and from the resort and your UK departure airport. Pregnant women are usually eligible to fly up to 28 weeks of the pregnancy on the date of return travel but, as this may vary, please check beforehand with your doctor and the relevant airline. Operational decisions may be taken by carriers and/or airports, port authorities and other competent authorities, resulting in delays, diversions or rescheduling. Such situations are not within our control and we do not accept liability for them. Baggage allowance restrictions specified by airlines must be complied with to avoid excess baggage charges or luggage being off-loaded from the aircraft. We accept no liability in this respect. Personal property from the point of arrival to transfer vehicle and from transfer vehicle to accommodation, and return, remains the responsibility of the owner. Porterage is not included, unless indicated otherwise.
Flight delays
Please note we may not always be aware of delays on some scheduled or internal flights, in which case welfare arrangements will be made by the airlines. See Our Agreement Important note events beyond our control relating to the obligations of airlines to compensate you for delays, cancellations and denied boarding.
Flight supplements
The basic cost of your holiday is based on departures with no additional flight costs, with two exceptions (see note below).These departures are shown as £0 supplement in the brochure flight tables. If you choose to fly from a different airport, on certain days or at certain times, you may have to pay a 'flight supplement' as shown on the flight table pages. Flights not listed in the brochure, but which become available may also attract extra charges, worked out in the same way. Please note: some holidays are only available on flights with extra charges, either because the accommodation is available only on certain days of flying, or because onward travel arrangements are only available at certain times.
In-flight meals
Meals are not included except on certain charter and scheduled flights. Requests for special meals (e.g. vegetarian) on flights should be made at the time of booking but can be accepted up to 7 days before departure. However, while we can assure your request will be passed on to the airline, we regret we are unable to guarantee supply. Airlines advise that you should reconfirm your meal requirements 48 hours prior to check-in.
Name changes
The name on the passport must match the name on the ticket, otherwise you may not be able to travel and insurances may be invalid. If someone in your party changes name after the booking is made, you must tell us immediately so we can issue the ticket in the new name. If you've already received the ticket, simply return it and we'll reissue one in the correct name. (An amendment fee may be applicable).
Supplement Resulting from Currently Unknown Travel Taxes and Costs
We are aware that the UK government is considering imposing a number of charges related to aviation which includes a replenishment charge for the Air Travel Trust Fund. In addition, despite our expertise in travel, it is impossible for us to predict what new taxes governments may impose or cost increases may arise due to world events. Naturally, the exact scale of these taxes or charges, the timing of their introduction and even the method of collection has not yet been decided and therefore it is not possible for us to include them in your holiday price at this time. If these charges are introduced after publication of this brochure we will have to include them as a supplement to our brochure prices. If you have already booked by the time they are introduced and these charges create an overall increase in our costs then it may result in an increase in the price of your holiday by way of a surcharge (see section 2 of Our Agreement for The Price You Pay).
Non-smoking flights
In common with many scheduled airlines, all charter holiday flights are nonsmoking. Cigarette lighters must not be put in the hold; they can only be carried in hand luggage.
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