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HOLIDAY INFORMATION
RESORTS
In low season, resorts can be quiet with some facilities in limited supply, whereas in high season the resort is sure to be full, with facilities in full swing. However, there may be occasions where hoteliers or providers of services withdraw a facility temporarily or otherwise due to lack of demand, especially at the start and end of season. If you would like to visit particular attractions, we recommend that you check their availability in resort as they may have to close at short notice because of the weather or for routine maintenance. Public holidays in Florida - These are invariably very busy, so we recommend that you book your accommodation well in advance and get to the theme parks early if your holiday coincides with 26th May (Memorial Day), 4th July (Independence Day), 1st September (Labor Day) or 13th October (Columbus Day).
YOUR FINANCIAL PROTECTION
The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the monies that you pay for the package holidays booked from our brochure/website and for your repatriation in the event of our insolvency. Where your booking includes a flight, we provide this security by way of a bond held by the Civil Aviation Authority under ATOL number 1179. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information visit the ATOL website at www.atol.org.uk Where you book a package holiday from our brochure/website which does not include a flight, we provide security by way of a bond held by the Federation of Tour Operators (FTO).
LOCAL INFORMATION
Please note that areas surrounding your holiday accommodation do not form part of your package holiday and have not been inspected. These include for example the sea, beaches, roads and mountains. You are responsible for taking reasonable care for your own safety and the safety of your party. Local events, religious festivities and public holidays are likely to influence the provision of services and facilities within the hotels and around holiday resorts at certain times. Alcohol - Florida's liquor laws are strictly enforced. If you're under 21, or even look under 21, you cannot buy alcohol. Also, it is against the law to carry alcohol in the passenger area of the car, so always put alcohol in the boot.
TELEPHONE CALLS
To ensure we consistently deliver excellent customer service, telephone calls to Thomas Cook's UK offices are recorded.
YOUR FLIGHT
When booking your holiday with Style, we can offer a wide choice of flights at very competitive prices. Due to the range of different flight options we can offer, we include only brief flight details in our brochure, but you will find lots of information on our website or by asking your travel agent or calling us direct. Our preferred airline is Thomas Cook Airlines and below you will find some useful information about Thomas Cook Airlines along with some general information applicable to all flights available to book through Style. Please also read the important information about checking in for your flight.
SMOKING
Restrictive legislation against smoking in public places is becoming increasingly common in destinations worldwide. You may find that your hotel or areas within your hotel and holiday resort operate enforced smoking restrictions. Fines may be imposed for breaching regulations. To find out more visit the FCO website www.fco.gov.uk
CHARTER & SCHEDULED FLIGHTS
We are able to offer a choice of charter and scheduled flights (including no frills/low cost carriers). Charter flights are regular but generally not daily flights and are organised by tour operators, whereas Scheduled flights are based on pre-determined schedules set by airlines. Charter flights usually operate directly from the departure location to the destination without any intermediate stops so can be the quickest and cheapest way to reach your destination, usually these flights don't operate on a previously fixed schedule. A scheduled flight may have intermediate stops or require connecting flights and some scheduled airlines work in partnership with other airlines to give more choice and better onward connections.
DRIVING
Laws, licensing requirements and age limits vary throughout the world. We recommend you check with your travel agent, or the relevant embassy or consulate. Driving in Florida is very easy, with uncrowded roads, clear signposting and petrol stations everywhere. Petrol is about $2.40 a gallon and a supply of quarters is essential for paying road tolls. To avoid parking tickets, always park with your rear number plate on view to passing police cars.
FLYING WITH THOMAS COOK AIRLINES
Providing you with the ultimate in flexibility, Thomas Cook Airlines are able to offer a number of pre-bookable flight services, which should be booked no later than 7 days prior to departure. (If you are not flying with Thomas Cook Airlines, please contact your airline direct or consult with your travel agent). Seating: as the airlines allocate the seating on their planes, we recommend that you check in early if you would like a specific seat or to sit together. Seats together: you can reserve seats together on Thomas Cook Airlines flights and some other charter flights at the time of booking for charges of up to £20 per person. We aim to sit parties together, side by side, however, in some circumstances, depending on the size of the group and/or configuration of the aircraft, sitting together could be either side of the aisle or directly behind one another. Seat number: you can also pre-book your seat number on selected Thomas Cook Airlines flights. You must first reserve your seats together with Style Holidays, then you can select your seat number at a cost of £10 return per seat, by contacting Thomas Cook Airlines on 0870 243 0416 or online at www.thomascookairlines.co.uk. Dietary requirements, meals & snacks: if you are entitled to a meal or have paid for a meal, Thomas Cook Airlines offers a range of meal options, including children's, vegetarian, vegan, diabetic and gluten-free. Please reserve at the time of booking no later than 10 days prior to departure. Executive lounge facilities: are available at a charge at selected UK airports. Lounge regulations apply, subject to opening hours. Helping hand? If you require assistance on a flight please make your request at time of booking. Peanuts: Peanuts can be purchased on board many flights. If you suffer from a peanut allergy, please request a peanut-free meal (provided you are entitled to a meal or have paid for a meal). Thomas Cook Airlines UK Ltd cannot guarantee to have a peanut-free environment onboard an aircraft and is not able to change or modify the cabin environment by individual request. Carriage of infants (0-24 months): Infants must be over 6 weeks (2 weeks with Thomas Cook Airlines) to travel by air and must either sit on an adult's lap or occupy a car seat in which case full seats prices will apply. Infants must be aged at least 6 months to occupy a car seat. If traveling with Thomas Cook Airlines contact Pre Flight Services Department on 0870 243 0416 for information. Airline regulations stipulate that children aged 2 or over must occupy a seat. Children aged 2 or over on the RETURN flight must pay the appropriate full flight price.
GENERAL INFORMATION
PHOTOGRAPHY
Some of the atmospheric photography shown in conjunction with particular accommodation and resorts advertised in this brochure (e.g. kids playing on a beach or close-up in a pool) was shot on location and not at the accommodation or resort concerned.
WEBSITES
For some suppliers featured in this brochure, including hotels and apartments, for your information we have shown their own website address. The inclusion of such a website address does not indicate any recommendation or approval by Style for any service advertised on such a website. Style makes no guarantee or promise regarding the accuracy of any information contained on such websites or about the standard and suitability of such services. Except as provided for in our Booking Conditions in connection with services booked by you as part of the holiday package purchased in the UK, we shall not be liable for any loss or damage of whatever nature which may arise as a result of material contained in such websites.
DATA PROTECTION
To comply with the Data Protection Act we would like to advise you that in order to provide you with the products or services you require, the personal information you supply to us will be passed to relevant trusted partners or suppliers. This may involve sending your details to countries that do not have an equal level of privacy legislation to that in the UK. Your details may also be used for improving our customer service, analysis and occasionally, for the prevention of crime. We may also occasionally contact you by post or telephone to update you about great offers, products and services from Thomas Cook group companies and carefully selected third parties. Should you not wish to receive such information, please advise one of our sales consultants.
ABTA - THE TRAVEL ASSOCIATION
Thomas Cook Tour Operations Ltd is a member of ABTA with membership number V6896. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 68-71 Newman Street London W1T 3AH Tel: 020 7637 2444 or look at our website: www.abta.com.
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book your villa, flights, car hire & transfers visit www.styleholidays.co.uk or call 0844 800 7002
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