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HOLIDAY INFORMATION
In Florida credit cards can sometime be more acceptable than cash - indeed some shops and petrol stations won't take cash, so credit cards are indispensable. You'll also need them when you pick up your car at the airport and for breakage deposits at villas and apartments. American Express and Diners Club cards are often not accepted. Very few Florida banks will change Sterling cash or travellers cheques, so we recommend taking U.S. dollar travellers cheques which can be used like cash provided you have your passport with you. Roof terraces Roof terraces, where advertised, should be accessed with caution and are not recommended for unsupervised children. In some cases, roof terraces may be gated as they are unsuitable for use. Barbecues Portable or built-in barbecues are offered at many properties and are generally detailed within the accommodation description if available. In some resort areas barbecues are not available under any circumstances due to local fire regulations. Extra charges Unless otherwise stated, you should expect to pay for the use of safety deposit boxes, all sports facilities including table tennis, pool and billiard tables, minigolf, watersports, tennis, squash, use of gymnasiums, saunas, steambaths etc. and entrance to nightclubs or discos. Some properties make a charge for sunbeds, pool towels (if available) and parasols.
YOUR ACCOMMODATION
Accommodation descriptions in this brochure specify general details of the property. Please take time to study the following key points with regard to your chosen holiday accommodation. Location Access to many of our villas may be along an unmade track or an unlit country lane, so we advise bringing a torch. Mobile telephones Given the rural location of some of our villas and the fact that many properties do not have telephones, we also recommend taking with you a mobile telephone with appropriate overseas compatibility. Beds The extra beds' in some of our properties are sofa beds or folding beds. Equipment A reasonable supply of cooking utensils, cutlery and crockery appropriate to the maximum occupancy of the property can be expected. If this amount is insufficient, it should be reported to our resort staff. Please note that cleaning products are not usually provided. Bed linen & bathroom towels are provided on arrival for the relevant number of occupants. An iron and ironing board are available in all our private villas and can often be requested from reception (where applicable) in villa complexes and apartments. Where a washing machine is advertised for use by arrangement with the housekeeper, a small charge may be levied to cover washing powder and/or the housekeeper's time. In the unusual event of a malfunction of electrical equipment requiring the services of a specialist engineer, our resort staff will endeavour to minimise any inconvenience, but it should be noted that engineers have specific callout patterns and it may take up to seven days before repairs can be made. Maid service Accommodation is fully serviced prior to your arrival. In Florida a spare set of linen is provided for your use in all other destinations a light cleaning service is provided a minimum of once a week thereafter, limited to beds being made and floors being swept. Maids are not responsible for laundry or washing up. During a one week holiday towels will be changed once. During a two week stay towels will be changed twice and bed linen will be changed once. Housekeeping services may not be declined by guests under any circumstances and we ask that both accommodation and housekeeping personnel are treated with respect. Maintenance & repairs Maintenance and routine repairs have to be carried out on occasion to maintain the standards of service you and we expect. Our resort staff also carry out regular quality control checks throughout the season and we appreciate your cooperation in this respect. It is your responsibility to report any defects, damages or breakages immediately to an appropriate person in the interests of your safety and the safety of future holidaymakers. Safety deposit boxes There's a safety deposit box or mini-safe in each of our private villas except those in Gozo, or unless otherwise stated. In villa complexes and apartments, there's access to a safety deposit box, usually located in guest bedrooms, through the reception or agent of the accommodation. Any charges for the use of these boxes are payable locally. Television Television if provided, will show local channels, some of which may or may not feature English-speaking programmes. Satellite and/or cable television, where advertised, does not include access to subscription channels such as Sky Movies or entertainment channels and Sky Sports. News channels and Eurosport are usually provided, but as satellite and cable television service providers may alter transmission and reception facilities, we do not guarantee the provision of any specific satellite channels. Air-conditioning Where a property is described as having air-conditioning, this usually means it will also have heating supplied from the same unit. Villa amenities Each of our featured properties is equipped with a kitchen or kitchenette with a gas or electric cooker or mini-oven (unless otherwise stated), a refrigerator, often a microwave oven and all necessary cooking utensils; a safety deposit box; an iron and ironing board; shower rooms or bathrooms as described in the villa details, all with washbasin and WC (bathrooms feature a full or half-sized bath, many with shower attachment or hand-held shower) and a swimming pool with dimensions as detailed, most accessed by Roman steps or ladder. Some of our Algarve villas are fitted with a security alarm. Swimming pools Swimming pools and gardens are maintained by employees or the contract staff of the accommodation management and as such require access to properties to keep pools and gardens in excellent condition. Outdoor swimming pool dimensions (at widest point) are detailed in the individual villa descriptions. If your accommodation has an infinity pool it should be noted that this style of pool may have an open drop from the pool edge so extra care should be taken, especially with children.
FLORIDA VILLAS
Air-conditioning - All our featured villas are fully air-conditioned, as are all bars, restaurants, shopping malls, indoor entertainment venues and cars. Indeed, so effective is the air-conditioning, that a sweater is often advisable in the evening. Remember that air-conditioning is only effective if you keep doors and windows closed. Not only will this keep you cool, but you will also save energy. Breakage charge - At ALL our Florida homes and villas and some apartments there is a breakage/security deposit to pay. The amount of deposit required per property is between $250$350 in the Orlando area, depending on the quality of the home and the furnishings. The deposit will be collected by your representative at the airport or by the management company for your chosen property. This is done by presenting your credit card. For Accommodation Only bookings you will be required to provide your credit card details for the breakage/security deposit prior to your departure from the the U.K. No transaction will take place on your card unless any damage is reported by the property management company or agent. Swimming pools - All our villas have their own swimming pools, all of which are screened to help keep the pool clean. Most villas have heatable pools, either via solar panels, sometimes with a backup facility using gas or electricity. Others only have gas or electric pool heating. Pools can only be heated up to a maximum temperature of 85ºF and the final water temperature is determined by the atmospheric temperature. Gas pool heating is more effective than electric, but costs more ($400 plus tax per week compared with $200 plus tax per week). If pool heating is required you must advise us at the time of making your reservation and you will pay the charge locally. We are unable to guarantee a specific mode of heating. Villas - Most of our featured villas can be found within residential communities and are individually owned and decorated to reflect their owners' personal taste, whilst maintaining the highest standards of furnishings and fittings. The villas may be detached, single or two storey properties and most have a private driveway with an area of lawned garden around the house and sometimes small shrubs, plants or trees. All villas have a screened swimming pool with a furnished outdoor terrace. Lounge/diners are often open-plan and usually include a convertible sofa bed. Kitchen/diners are often separated from the lounge area by a breakfast bar and equipped with a 4 ring hob, an oven, a grill, a microwave, a dishwasher, a fridge/freezer, an ice maker, a coffee maker and a toaster. The washing machine, dryer, iron and ironing board are usually in a separate utility room or in the garage. Master bedrooms have a king or queen-size bed and an en suite bathroom. Other bedrooms have either twin or double beds. All villas have at least one bathroom with a bath, a shower, a WC and a washbasin. Safes and security alarm systems are not always installed. Villas are cleaned prior to your arrival only and are made up with clean linen for the number of people occupying, plus a spare set per person in the linen cupboard available for your use. Maximum occupancies stated in villa descriptions are inclusive of any infants.
HOLIDAY DURATION & CHECK-IN TIMES
Unless otherwise stated, your holiday duration is for 7 or 14 nights and your accommodation is reserved for you from 3.00pm (4.00pm in Florida) on your arrival day. Should your scheduled arrival time be late at night/in the early hours of the morning, this means that your accommodation will have been reserved for you from that morning/the previous day and this constitutes the first night of your occupancy. Access to accommodation before 3.00pm is subject to the satisfactory completion of the changeover servicing of your accommodation.
CHECK OUT TIMES
On your day of departure you must vacate your accommodation by 10.00 am (11.00 am in some resorts, including Florida) irrespective of your flight departure time. Changeover servicing is a lengthy and thorough process and we depend upon your co-operation in helping to maintain our expected standards of cleanliness and hygiene. Apartment complexes generally make a shared courtesy room available, subject to availability on the day. If you are vacating a villa, Style resort staff will endeavour to make luggage storage space available, again subject to local conditions on the day. No guarantees can be made in this respect.
BROCHURE ACCURACY & INFORMATION
Our purchasing and resort staff thoroughly check all details so that resort and accommodation descriptions adequately and accurately represent a true picture of what you will find on arrival. However, as brochures are printed well in advance, some
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