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HOLIDAY INFORMATION
aspects may change. Similarly, some amenities or resort facilities such as entertainment, sports facilities and swimming pools may not be open during low season due to maintenance, insufficient holidaymakers, unfavourable weather or other conditions beyond our control. During National Holidays and festivals, sightseeing tours may be limited and shops, bars and restaurants closed. Such festivals may also change temporarily the tranquil atmosphere of quieter resorts. Please note that our destinations maps are not drawn to scale. When we are informed of any important or permanent changes relevant to the holiday purchased, we shall pass this on wherever possible and as soon as we are able to. Out and About: Due to rough terrain and uneven surfaces, we recommend that you are extra careful and vigilant when visiting temples and other sites of interest and when crossing roads. Crimes against people and property are a fact of life throughout the world and you have the same responsibility for your own safety as you do at home. In some places the local police may not be very cooperative or interested when you report a theft or need insurance confirmation so always take care of your property. It is recommended not to approach cats and dogs and other animals as these may carry the rabies disease which can be passed on through bites and scratches. Please exercise caution before entering the sea as the seabed is not even and changes in depth. The sea is capable of springing surprises and we have not inspected the beach or seabed for its safety.
BROCHURE PHOTOGRAPHY
The photographs in this brochure, although taken at the property, do not show all types of rooms, apartments or villas. If we do not specifically state that all units are identical, it should not be assumed that all are the same in size, décor or furnishings as some may be under different ownership and not all are used for holiday purposes. As our photography needs to be constantly updated, a photographer may require access to your property during your stay. We appreciate your co-operation in this respect.
YOUR RESORT
CONDITIONS IN HOLIDAY RESORTS
If there is a specific problem affecting your accommodation, you should report this to the accommodation management, and if necessary to our representative, who will do their best to help sort things out. Insects ants, mosquitoes and cockroaches for example are common in hot countries. They are usually harmless, and they do not mean your accommodation is dirty or unhygienic, but obviously the sight of such creatures can be off-putting if you are not used to seeing them. If your hotel has an open restaurant, it may attract local birds, some of which might try to share your food though hotels do their best to discourage them. Though frustrating, this is a normal part of local life, and please don't encourage birds by feeding them. Please also refrain from feeding any other wildlife. Noise - Some resorts are within built-up areas or other places where noise is common. Noise may be audible from road traffic or aircraft (if you are near a flight path). Noise is also often caused by birds and local wildlife, and by local activity such as speedboats, calls to prayer and customs (for example, festivals and religious celebrations), and is often part of the travel experience.
BUILDING & ROAD WORKS
Holiday accommodation needs constant maintenance and occasional refurbishment and as the demand for new accommodation increases, extensions to existing buildings or brand new properties are constructed. Building or road works may start early in the day and can occur throughout the season, although the majority is carried out during low season. We are in no way responsible for building or road works, nor can we control the extent or noise levels of such work. However, we endeavour to keep track of any planned or on-going construction in our featured resorts and will, wherever possible, advise you of any such activity which might significantly affect your holiday.
WATER & ENERGY
In certain areas, particularly those of a rural and mountainous nature, electricity and water supplies may occasionally be erratic. Solar power is a common source of energy which, although providing adequate hot water in the afternoon, can result in tepid water at other times of day and when the weather is cloudy.
STYLE REPRESENTATIVES
Our Style representatives and local agents are carefully chosen for their friendliness, their enthusiasm and their absolute commitment to customer care. They'll give you a warm welcome, make sure that you have settled in comfortably and be on hand to answer any queries or sort out any inconveniences during your stay. Our staff are also trained to know when they are not wanted so if you want to do your own thing while you're on holiday they'll be perfectly happy to leave you alone. If you do have any problem during your holiday, there may be times when our Representative or local agent is unable to solve a particular problem immediately. While appreciating that this may be upsetting for customers, Style does expect its customers to behave in a reasonable manner towards its staff. Consequently, should any customer act in a threatening or intimidatory manner towards Style staff or our agents, we shall have no hesitation in taking appropriate legal measures.
SAFETY & HYGIENE
Your health and safety is of paramount concern to us, especially if children are involved. In addition to monitoring the hygiene and safety standards in all the villas and apartments that we use, it is appropriate that we bring to your attention the need for you to be careful and to take necessary precautions whilst overseas and we need your help and cooperation with this. We would ask you to pay close attention to the following information, together with any other information we, our agents or suppliers, provide to you before you go, during your flight and when you arrive in your destination and at your villa or apartment. It is most important that you familiarise yourself with this information and any other information you are given or on display, because not only do we want you to have a great holiday but we want you to have a safe holiday. Swimming pools and water features: Please make use of the pool shower facilities before swimming - this helps to prevent any potential infections and helps to keep the pool clean. Every pool is different so you are strongly recommended to familiarise yourself with the pool layout, identifying the deep and shallow ends before using. Do not use the pool after dark or when the pool is closed, even if the pool has underwater lights. You should never swim when you have been drinking alcohol. Whilst some of our villa and apartments pools may have water features, such as slides or flumes, which may appear in our photography, generally we do not recommend these are used. It is possible such features may have been replaced or removed since the photography was taken. Please be aware that sometimes apartment with shared pools welcome local people and other holidaymakers not residing at the property to use the swimming pool and facilities within the accommodation. This can lead to pool areas becoming busy at times, for example sunbathing space and available sunloungers may become limited. Overseas Safety Standards: Although the accommodation featured does operate to its own country's standards, regrettably the safety standards and regulations overseas may not be of the same level that we enjoy in the UK. For instance, the design and height of balconies may differ. The setting and enforcement of local regulations is a matter for the Authorities of the country and the foreign supplier of the services concerned. We are working with hoteliers to improve standards wherever possible. You should familiarise yourself with fire procedures, including emergency exits in your accommodation, the swimming pool(s) area and any unfamiliar cooking appliances. If in doubt, ask your representative or an appropriate member of staff. Children: Children must be supervised by you at all times, especially near water, on balconies or in unfamiliar buildings and surroundings. Stomach Upsets: It is still a relatively common occurrence to suffer gastric illness when travelling abroad and being exposed to a different environment. There are many ways you can reduce the possibility of being affected, such as, not eating undercooked food, avoiding ice in drinks, ensuring you drink plenty of bottled water and avoid over exposure to the sun.
ADDITIONAL ACTIVITIES
There are many sporting and additional activities you can take part in which are referred to throughout the brochure, many of which are not arranged or operated by Style or our agents. Please be aware that if you take part in these activities, that it is done so at your own risk. We cannot guarantee that these companies are maintained and operated to our required standards, and therefore we advise that you or any member of your party take all reasonable care and precaution when taking part in any such activities, and recommend that you use companies who operate a professional service and employ good safety practices. You should also ensure that all watersports, diving or similar sporting activities are covered by your holiday insurance as some may be considered dangerous sports and therefore not covered under normal policy conditions.
RESORTS
In low season, resorts can be quiet with some facilities in limited supply, whereas in high season the resort is sure to be full, with facilities in full swing. However, there may be occasions where hoteliers or providers of services withdraw a facility temporarily or otherwise due to lack of demand, especially at the start and end of season. If you would like to visit particular attractions, we recommend that you check their availability in resort as they may have to close at short notice because of the weather or for routine maintenance. Public holidays in Florida - These are invariably very busy, so we recommend that you book your accommodation well in advance and get to the theme parks early if your holiday coincides with 26th May (Memorial Day), 4th July (Independence Day), 1st September (Labor Day) or 13th October (Columbus Day).
LOCAL INFORMATION
Please note that areas surrounding your holiday accommodation do not form part of your package holiday and have not been inspected. These include for example the sea, beaches, roads and mountains. You are responsible for taking reasonable care for your own safety and the safety of your party. Local events, religious festivities and public holidays are likely to influence the provision of services and facilities within the hotels and around holiday resorts at certain times.
book your villa, flights, car hire & transfers visit www.styleholidays.co.uk or call 0844 800 7002
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