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a-z guide all you need to know
Please note in the event of guests requiring police or hospital assistance we will do out utmost to assist but we do not provide official translation/interpretation services which are payable direct. To protect yourself against HIV/Aids Aids has now spread across the world. There is no vaccine or cure for Aids. Casual intercourse can be very risky. People can be infectious even though they may not be aware of it and even if they look and feel well. If you do have sex with a new partner always use a condom. They are the most effective protection against HIV/Aids and other sexually transmitted diseases. Drugs All of the resorts featured in this brochure are lively places, popular with young people looking to have a good time. Freestyle should point out that you may be approached and offered drugs and illegal substances during your holiday. We must advise you to avoid any sellers or promoters of such substances and remind you that it is an offence to possess or supply drugs. Alcohol Alcohol Freestyle, as part of TUI UK, only recommend drinking in moderation. Please be reminded that the legal age for drinking alcohol is 18 years of age.
scuba diving
We strongly advise those planning on taking scuba training to have a full medical examination in resort (which may be at an extra cost) and to consult your GP before going on holiday. It is dangerous to fly less than 24 hours after scuba diving due to changes in pressure which may result in the bends or even, in severe cases, paralysis. Our recommended insurance will cover you for dives up to a maximum of 30 metres if you are a qualified diver, or as a beginner accompanied by a qualified dive instructor. You will not be covered by our recommended insurance if you dive alone. If you do not take out our recommended insurance, you must ensure you have adequate cover through your chosen insurer.
special needs
Let our Special Assistance Team know in advance if you require any special arrangements (0870 532 9509). Should you require wheelchair assistance this must be pre-booked and proof of need will be required at the time of booking, such as your registered disabled number or a letter from your doctor. If you fail to pre-book your wheelchair assistance, we reserve the right to refuse travel. If the extent of your disability is such that you cannot use the coach transfer between your resort airport and accommodation, then taxi transfers can be prebooked at a charge, see accommodation pages for prices. If this option does not appear available at your accommodation, our Special Assistance Team can find out prices of taxis for you. Facilities for customers with special needs will vary from hotel to hotel. Please note that an agreement by the EU means that any disabled drivers who want to retain their privileges on the continent, must get their orange badges renewed and replaced with a blue one and display it clearly in the car.
check with your holiday advisor/travel agent when you book. Room facilities will be displayed during an on-line booking. If a single person occupies a double room they will usually be asked to pay extra (a single supplement). This is because hotels tend to price all their rooms as doubles or family rooms and they do not reduce the rates if it is occupied by a single person. The costs to the hotel of providing the room - heating, lighting, cleaning etc are the same regardless of how many people occupy that room. Single rooms are limited in availability and may be smaller than double or family rooms, but are normally priced on the same basis, irrespective of design or size. This also applies to self-catering units where, for example, three people may choose to occupy accommodation priced for four. We do not make additional or excessive profits from these supplements. The prices we charge reflect the costs of occupancy of the rooms contracted to us by the hotel. Meal supplements in hotels The standard meal arrangement for your holiday is shown in the brochure price panel or is displayed in the availability search results on-line. If you choose to add more meals, the extra cost for bed and breakfast, half or full board will be shown in the brochure price panel or with the search results on-line. In some cases, you may be able to choose to take fewer meals, and that reduction will also appear in the price panel/on-line. If booking on-line, available board supplements/reductions and associated costs/reductions are also displayed during the booking conversation. Extra charges in apartments and studios If selecting your holiday from the brochure, prices are based on the number of adults sharing the standard type of apartment shown in the price panel (such as studios for 2 or apartments for 5 or villa for 6). The number shown is the maximum number of adults allowed to share. If fewer adults share the apartment (such as 4 sharing the apartment for 5), each adult must pay an extra charge which is shown in the price panel. If booking on-line, any applicable under-occupancy supplements will be calculated and added to your on-line holiday costing, dependent on the number of passengers travelling and the room type you select. If you require any help, ask your holiday advisor/travel agent to assist you in selecting the most cost effective option. Seasonal supplements (Low, Mid and High) are determined by departure date. If, for example, your holiday departs in low season, but crosses into mid season, youll be charged low season supplements for the entire holiday. Charges for optional extras (Freestyle Extras) Charges for pre-bookable options, such as taxi transfers, are in addition to the basic cost of the holiday. See also Freestyle Extras.
sustainable tourism
We all love our holiday time, and at Thomson we believe future generations should also be able to enjoy visiting destinations, wildlife and environment in years to come. Thomson is committed to operating our holidays in a way that is sustainable for the people, communities and wildlife that live and inhabit the countries and resorts we take you to. The Sustainable Tourism section of the Thomson website explains about the ways in which we support conservation and community projects in our resorts and what you can do to play your part in responsible travel.
special requests
We shall always do our best to meet your requirements, BUT NO GUARANTEE IS GIVEN as this does not form part of your holiday contract.
supplements and reductions
Prices are based on two adults sharing a standard room with facilities as listed in the hotel description. Flight supplements The basic cost of your holiday is based on departures with no additional flight costs, with two exceptions (see note below). These departures are shown as £0 supplement in the brochure flight tables. If you choose to fly from a different airport, on certain days or at certain times, you may have to pay a flight supplement as shown on the flight table pages. Flights not listed in the brochure, but which become available may also attract extra charges, worked out in the same way. For on-line customers, any applicable flight supplements will be added at the point you select your chosen holiday and proceed through the on-line booking process. If you want to know which flights do/do not incur supplements, please speak to your holiday advisor/travel agent. Please note: some holidays are only available on flights with extra charges, either because the accommodation is available only on certain days of flying, or because onward travel arrangements are only available at certain times. Supplement Resulting from Currently Unknown Travel Taxes and Costs We are aware that the UK government is considering imposing a number of charges related to aviation which includes a replenishment charge for the Air Travel Trust Fund. In addition, despite our expertise in travel, it is impossible for us to predict what new taxes governments may impose or cost increases may arise due to world events. Naturally, the exact scale of these taxes or charges, the timing of their introduction and even the method of collection has not yet been decided and therefore it is not possible for us to include them in your holiday price at this time. If these charges are introduced after publication of this brochure we will have to include them as a supplement to our brochure prices. If you have already booked by the time they are introduced and these charges create an overall increase in our costs then it may result in an increase in the price of your holiday by way of a surcharge (see section 2 of Our Agreement for The Price You Pay). Room supplements Supplements may be applicable for single rooms, double beds, extra beds and room upgrades. The price for these may vary through the season, depending on whether your booking falls within Low (L), Mid (M) or High (H) season. The dates that apply to low, mid and high season vary by resort. Please see the relevant brochure price panel (or another panel from the same resort if low, mid and high season dates arent shown for your chosen accommodation) and
two weeks for the price of one
For a holiday that represents even better value for money, look out for our two weeks for the price of one offers. At a selection of properties you will find selected departure dates with the same 7 and 14 night price. Please note: These prices exclude any board, room, flight and underoccupancy supplements or 3rd/4th adult and room reductions which may still apply. Any supplements or reductions are still calculated on the full 14 night duration.
whats included in your holiday price
" Return flights from UK to resort airport. " Airport taxes and passenger charges at home and abroad. Please note, any local taxes, levies, dues or similar required by local authorities abroad to be paid personally by every visitor are not included. " Accommodation as shown on your Holiday Invoice (or any Final Invoice issued). " Meals at your accommodation on a hotel holiday. See individual hotel descriptions for `Whats included. " The services of a Freestyle resort team/local Freestyle agent. " VAT on all holidays to the EU. For details of Whats included in the price of apartment holidays, see the relevant accommodation descriptions and brochure price panels. If you need any further information, please contact your holiday advisor/travel agent.
www.thomson.co.uk/freestyle
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