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IMPORTANT INFORMATION
All the information that follows is correct at the time of printing, but please check for changes when booking.
Additional Beds
Prices for three and four people sharing a room are available on request at most hotels; many do not charge for children who share the standard beds already in a room (usually two double beds). There is normally a charge if additional beds are required and these will usually be of a rollaway or camp-bed style and may make the condition of the room somewhat cramped.
Departure Tax
All UK departure taxes (which vary according to the class of travel) and UK airport passenger facility charges (which vary by departure airport) are pre-paid and added to the cost of your air ticket and will be quoted at the time of booking. Please ask for more detailed information on departure taxes of the country to which you are travelling and ensure you have sufficient local funds available.
Disabled Passengers
We are able to give advice to disabled passengers to assist in choosing a holiday to meet your requirements. Please provide us with full details of your disability at the time of booking so that we can recommend suitable accommodation. We will also advise the airlines of any assistance required during your flights.
Baggage Allowance
Free baggage allowance varies by airline and destination so please ask at the time of booking for details of the aircraft used on your itinerary. Most commonly, 20kg is allowed for Economy Class travellers, 30kg for Business Class and 40kg for First Class; and one small carry-on bag. There is a limit of 5-10kg for domestic flights operated by light aircraft. Excess charges apply if your allowance is exceeded on any flight.
Foreign & Commonwealth Office
To check the latest information about your holiday destination you are advised to check the Internet under www.fco.gov.uk, or by phoning 0870 6060290. Alternatively you can contact the ABTA Information department on 0901 201 5050 (calls charged at 50p per minute).
responsibility to ensure that all your travel documents, including passport and vaccination certificates are in order and in your possession when travelling. For entry into the USA, a visa waiver form, given to you on the plane, must be completed by all passengers staying for less than 90 days, and all travellers must be in possession of an onward or return ticket. The information given in this brochure applies to British Citizens holding either a British or EU passport and travelling on holiday. You should check with your travel agent for further details on visa regulations if you are a non-British passport holder, a British subject travelling on either a British or EU passport, a citizen of another EU country or if you are travelling on business. All passengers flying to or via the USA must have machine-readable passports. In order to comply with US regulations, airlines operating to the US are required to obtain certain information from passengers, such as country of residence and full address of your first night's accommodation in the US, prior to the departure of the flight from the UK.
Rooms
Most hotel prices are based on a standard room for up to two adults, with upgraded room types available at a supplement; meals are only included where stated. Rooms are generally allocated on a 'run of house' basis, which means you can be allocated a room in any part of the property although the hotel will endeavour to allocate you the best available room within the requested category at check-in.
Brochure Accuracy
Please be aware that brochures are written and produced many months in advance, and we endeavour to check the accuracy of the prices and information at the time of printing. Inevitably, however, changes and errors can sometimes occur and we ask you therefore to check for the latest holiday details at the time of booking. In addition to hotel information, please bear in mind that changes and alterations can also affect escorted tour, cruise and pre-planned self-drive itineraries. This may be due to local holidays, festivals or special events, adverse weather conditions, essential maintenance projects or other circumstances outside our control.
Health
Before travelling we strongly advise you to consult your own medical practitioner well in advance of your holiday for up-todate advice. Everyone travelling abroad is recommended to be vaccinated against Poliomyelitis (Polio), Tetanus and Diphtheria. Hepatitis A and Typhoid are also often recommended as are Malaria tablets for certain areas. Yellow Fever immunisation is essential if travelling via an infected country and a certificate will be required. If you are prone to illness please ensure that you carry enough medication with you as some medicines may not be available locally. Stomach upsets can be common on any holiday but in particular on long-haul holidays, this is often due to the change in climatic conditions and a different diet. In addition to medical precautions, to prevent contact with mosquitoes try to cover up by wearing long sleeves and trousers in the evenings and use plenty of mosquito repellent. Avoid swimming in dams and rivers as the water may be infected with bilharzia. Do not underestimate the effects of the harsh Southern Hemisphere sun - plenty of high-factor sun screen and a good sun hat are highly recommended.
Smoking
Most airlines and coach companies now operate a complete nonsmoking policy; as well as some hotels. Cities in some countries ban smoking in public places such as bars and restaurants. Please enquire at the time of booking if required.
Special Requests
We shall pass your special requests on and try to confirm your wishes. However, we cannot guarantee that all special requests will be met.
Check-in & Check-out times
Generally, check-in times range between 2pm and 4pm, and check-out between 11am and 12 noon. Subject to the availability of rooms, you may be able to check in earlier. However, early check-in is at the discretion of the hotel and cannot be guaranteed unless you book and pay for the accommodation from the night prior to arrival.
Star Ratings
Every effort has been made to ensure that the hotels and other accommodation featured in this brochure are correctly represented and will fulfil your expectations for quality and service. It is important to note that, where used, the star classification system is our own and does not conform with any internationally recognised system. The rating, in our opinion, reflects a true representation of the merits of each property. Inevitably, standards will differ slightly between the many destinations which we feature. 2* 3* Economical and comfortable accommodation offering a simple standard of room and limited facilities. Comfortable accommodation with standard rooms, amenities and public areas. Most three-star properties offer a restaurant on-site and some have a swimming pool. Good superior accommodation offering a selection of services. Most four-star hotels feature a choice of restaurants and in addition, many also have a health club and swimming pool. Five-star hotels offer the highest standards of service and facilities and are acknowledged as the leading properties in the area.
Climate
The climate chart and weather guide provided on the opposite page has been compiled with the aid of information supplied by various meteorological offices. We cannot accept responsibility for any inaccuracy in the information supplied, or for adverse weather conditions which may impact upon your holiday enjoyment.
Hotel Extras
Parking charges are usually made by city hotels (and occasionally elsewhere), and are not included in the prices shown. Leisure facilities featured at hotels in this brochure are not necessarily free of charge. The use of facilities such as health clubs, tennis courts, golf courses, horse-riding, motorised watersports and scuba diving are normally subject to a fee. Some facilities may also only be available seasonally. Please enquire at the time of booking about the individual charges and inclusions at each hotel.
Insurance
We consider adequate travel insurance to be essential. Travel insurance is widely available and your travel agent will have a policy available for you to purchase. Please read your policy details carefully and take them away with you. It is your responsibility to ensure that the insurance cover you purchase is suitable and adequate for your particular needs.
4*
5*
Maintenance
Renovations and/or construction work may sometimes be taking place at your chosen hotel/resort during your stay. When we have been advised of such cases and consider that it may affect the enjoyment of your holiday we will notify you as quickly as possible. However, while every effort will be made, it may not always be possible to advise you of emergency repairs to facilities such as swimming pools prior to your departure from the UK.
5+* The adjacent symbol gives recognition to hotels of exceptional quality. +* Indicates a hotel falling between two categories.
Travel Documents
These will be despatched approximately 14 days prior to departure. Please ensure that you check all your documents carefully as flight times may have been adjusted since you received your first confirmation or final invoice. Please query anything you are unsure of with your travel agent. In the case of late bookings and/or payment, tickets may be handed to you at the airport on departure and a fee may be charged.
Meals
When purchasing holiday arrangements on a half board, full board or all inclusive basis, please note that some hotels require that meals may only be enjoyed in the main restaurant. A supplement may be required to dine in other restaurants, or when ordering certain food or beverage items from the à la carte menu or drinks list.
Utilities
In most of the destinations featured in this brochure, supplies of water and electricity are generally very reliable, however in some of the less developed and more remote destinations, you may experience occasional power cuts and water restrictions. Water quality can also differ from the UK, and we recommend drinking bottled water which is widely available.
Passport & Visas
A ten-year British or EU passport is essential for travel to any of the destinations featured within this brochure and must be valid for at least six months after your intended date of return. It is your
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